At TLM Consulting, we’re looking for motivated, customer-focused Client Associates to join our team. In this role, you will be responsible for managing client relationships, driving sales, and providing exceptional customer service to individuals seeking customer solutions. If you enjoy problem-solving and are eager to make a difference for clients, the Client Associate is the right position for you to build a successful career in a fast-growing industry.

Client Associate Responsibilities: 

• Build lasting relationships with customers, becoming their primary face to face contact for all services. 
• Collaborate with the Client Associate team to ensure seamless onboarding and account management for new clients. 
• Develop and implement effective sales strategies to target and acquire new business clients for our solutions. 
• Understand customer needs and offer tailored sales solutions. 
• Drive sales while contributing to a supportive and fun team environment. 
• Ability to effectively give presentations and business reviews to management. 
• Meets regularly with the Client Associate team to troubleshoot and resolve any issues that arise, ensuring effective communication and timely problem-solving. 

Client Associate Qualifications:

• Experience in sales, business development, or account management in customer service industries, preferred but not required.
• The Client Associate should possess the ability to effectively address and resolve client concerns, ensuring their needs are met and maintaining strong, positive relationships.
• Openness to feedback and creativity in delivering sales solutions.
• Proven track record of meeting or exceeding sales quotas in a competitive sales environment. 
• Ability to thrive in a fast-paced, goal-driven environment with a high degree of independence. 
• Reliable transportation needed for commuting to and from offices and field locations.